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By Admin 19 Jul, 2025

TalentBlazer : UGCNET/JRF preparation paper II - Commerce : Organizational Culture: Development and Change – UGC NET Paper 1

In today’s dynamic educational and professional environments, understanding Organizational Culture, Organizational Development (OD), and Organizational Change is essential for effective leadership and administration. These topics are a crucial part of UGC NET Paper 1, especially under Higher Education System and Governance or Research & Teaching Aptitude.


What is Organizational Culture?

Organizational Culture refers to the shared values, beliefs, norms, and practices that shape the behavior and attitudes of people within an organization.

Key Elements of Organizational Culture:

  • Core values and ethics
  • Leadership style
  • Communication patterns
  • Symbols, rituals, and stories
  • Work environment and decision-making style


Types of Organizational Culture (Charles Handy’s Model):

  1. Power Culture – Centralized decision-making around a strong leader.
  2. Role Culture – Defined roles, rules, and procedures (common in bureaucracies).
  3. Task Culture – Teamwork and project orientation (flexible and creative).
  4. Person Culture – Individual-focused; organization exists to serve its members.


Organizational Development (OD)

Definition:
Organizational Development is a planned, systematic approach to improving organizational effectiveness, performance, and well-being through change in processes, structure, or culture.

"OD is a long-term effort to improve an organization's problem-solving and renewal processes through effective and collaborative management." – Richard Beckhard

Key Features of OD:

  • Planned and systematic
  • Based on behavioral science knowledge
  • Focuses on the whole organization
  • Aims at long-term success
  • Involves participation and collaboration

OD Interventions:

Intervention

Purpose

Team Building

Improve group dynamics and cooperation

Sensitivity Training

Increase self-awareness and interpersonal skills

Process Consultation

External experts help identify process issues

Survey Feedback

Gather employee feedback and act on it

Job Enrichment

Enhance employee motivation through role redesign


Organizational Change

Definition:
Organizational Change refers to the process of altering organizational structures, strategies, operations, or culture to adapt to internal or external forces.

Types of Change:

  1. Planned Change – Initiated deliberately (e.g., new policies, technology)
  2. Unplanned Change – Reactive and sudden (e.g., crisis or competition)
  3. Transformational Change – Fundamental changes in culture or vision
  4. Incremental Change – Small, continuous improvements

Forces Driving Change:

  • Technological advancements
  • Government regulations and policies
  • Market competition
  • Employee expectations
  • Globalization and digitalization


Relationship Between Culture, Development, and Change

Organizational culture influences how change is perceived and accepted within the organization. OD is often used as a tool to change organizational culture positively. Successful organizational change depends on understanding and working within the existing culture or reshaping it gradually.


Sample UGC NET MCQ

Q: Which of the following is not a type of organizational culture as per Charles Handy?
A. Power culture
B. Role culture
C. Task culture
D. Strategic culture

Answer: D. Strategic culture


Tips for UGC NET Paper 1 Preparation

  • Learn key definitions (culture, development, change)
  • Understand examples of cultural types and change strategies
  • Revise OD interventions and their applications
  • Practice MCQs based on theorists like Charles Handy, Lewin (change model), and Beckhard (OD)


Conclusion

Organizational culture acts as the foundation of institutional behavior, while organizational development and change are tools to improve performance and adaptability. For UGC NET aspirants, mastering these concepts prepares you for roles in teaching, leadership, academic planning, and policy implementation.

 

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